This Privacy Policy explains how information about you is collected, used, and disclosed by Cloco Loyalty and its affiliates ("we," "us," or "our") when you use our Shopify application (the "App"). By using the App, you agree to the terms and conditions of this Privacy Policy.
We may collect details about the shop and its customers, including business name, customer names, email addresses, and other contact details when using the loyalty program.
We collect details of orders, price rules, and discounts to facilitate loyalty point calculations and provide discount coupons.
We may collect non-personal information, including but not limited to device information, usage data, and technical details about your device, browser, and operating system.
We use the collected information for various purposes, including:
Providing Services: To deliver and maintain the features and functionality of the loyalty program.
Reward Management: To track your participation in the program, including points accumulation and redemption.
Communications: To communicate with you, respond to your inquiries, and provide updates about the program.
Discount Offers: To provide and manage discount coupons based on order details and loyalty program participation.
Analytics: To analyze trends, track user activity, and improve the App's performance.
We may share your information in the following circumstances:
With Your Consent: We may share your information when you give us explicit permission.
Business Partners: We may share relevant information with participating businesses in the loyalty program to provide rewards and special offers.
Service Providers: We may engage third-party service providers to assist in app development, maintenance, or analysis. These service providers will have access to your information as necessary for their functions.
Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests.
You can control the collection and use of certain information through your Shopify settings. You may also contact us to review, update, or delete your personal information.
We take reasonable measures to protect your information, but no method of transmission over the internet or electronic storage is entirely secure.
We may update this Privacy Policy from time to time. The updated version will be effective upon posting. Please review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@cloco.com.au.